Branding is the art of making a product or service, and the organization
behind it, well known – especially to its target audience.
Some people think branding is done merely by using fresh, new creative
images. Others confuse brand building with brand maintenance, while many others
think advertising is the key.
It is true - the birth of a brand begins with an easily-identified visual
image like a logo-mark, colour scheme or distinctive packaging. The key is to
create a consistent association to the visual image. This could be an
image of quality, desirability, value, affordability and so on.
It is also true that advertising draws attention to the brand and consistent
use of the visual image will bring awareness to the audience.
The essential ingredient to a credible brand is publicity, not advertising.
“Publicity creates the credentials that provide the credibility for the
advertising. Publicity is the nail, advertising is the hammer” (from The 22
Immutable Laws of Branding).
If one examines some of the well-known brands, you will discover a large
number of them were born with almost no advertising. An excellent example of
this is the Body Shop, a company that started with no advertising at all, just
tons of publicity. Founder Anita Roddick continuously received publicity from
newspapers, magazines, radio and TV by pushing her views about the environment.
And, when it comes to technology and software, some great examples of
publicity-only branding are: Linux, Yahoo! and Amazon.
Publicity equals credibility. Without it, advertising is just another
company making a claim.
Timing and taking time are equally important. The timing of publicity when
launching something new is the key to making change and getting noticed. And, it
takes time to build a brand and gain the trust of the target audience.
It is important to being with your core group and then let the story unfold.
A strategically placed story in a newsletter or trade publication may lead to a
consumer publication or newspaper and ultimately television or radio.